Your Choice for San Antonio Property Management Get a Quote

Frequently Asked Questions

  • You have a property I want to rent. How do I apply?

    You can send your applications to HTTP://
  • How old do you have to be to apply?

    At least 18 years old.
  • Can you hold a place before I apply?

    No. We only hold a property once the security deposits have been paid.
  • Is the deposit refundable?

    No, the security deposits to hold a property for you are not refundable if you should cancel an application.
  • Do I pay the first month’s rent and last month’s rent with my security deposit?

    The security deposit's are required to hold the property prior to move-in. First month's rent is due prior to moving in to the home as well. Last month's rent would required in some circumstances, but that would be discussed with you beforehand.
  • Who needs a cosigner?

    In some circumstances this is needed but would be discussed with you beforehand.
  • How do I pay rent?

    Rents are paid online through the Resident Center portal.
  • What happens if I pay my rent late?

    Late fees are assessed after the third day of the month.
  • How do I make a maintenance request?

    Maintenance requests are submitted online via the Residential Center portal. You may contact us directly for emergency situations after submitting any emergency needs via the portal.
  • Who is responsible for paying for repairs & maintenance requests?

    The landlord or you will pay for repairs as defined in your lease agreement.
  • My lease expiration is coming and I want to move out. What do I do?

    Residents must provide a written notice 60 days prior to move-out. The move-out date must be provided at that time as well.
  • I would like to get a pet. What do I do?

    If the owner agrees to allow a pet on the property and once screened, there will be a $250 non-refundable pet deposit and a $25 monthly pet rent charge per pet. A Pet Agreement must be signed and your pet screened a to ensure all pets are accounted for.
  • I want to move out, but my roommate wants to stay. What do I do?

    We do not release our residents from their lease obligations. If your family/roommate defaults regarding the lease agreement, you also remain liable for damages, rents due, or any other contractual obligations.